Privacy Notice (KVKK)

As Em-sun Tekstil İnşaat San. Tic. Ltd. Şti. (“Company”), this Privacy Notice is intended to fulfil our obligation to inform you under the Turkish Personal Data Protection Law (“Law”). In this context, the matters we are required to inform you about are as follows:

  1. Identity of the Data Controller and, If Applicable, Its Representative

The data controller is Em-Sun Tekstil ve İnşaat Sanayi Ticaret Limited Şirketi, registered with the Istanbul Trade Registry Directorate under registration number 205436-0, with its registered address at Merkez Mah. Halaskargazi Caddesi No: 177, Şişli/Istanbul, Türkiye.

  1. Purposes for Which Personal Data Will Be Processed

Your personal data in the categories of identity information (name and surname, date of birth, gender, marital status), contact information (email address, address information, mobile phone number), billing information, payment information, customer transaction information, transaction security information, marketing information, and request and complaint information, which you provide to our Company during the purchase of products through www.emsuncocukdunyasi.com (the “Website”) and/or when creating an account on the Website, are processed for the following purposes:
to ensure the delivery of the products you purchase by the Company; to fulfil the requirements of the sales agreement established between you and the Company; to establish and maintain healthy and long-term customer relationships; to carry out sales and after-sales support processes; to contact you regarding your order where necessary; to complete your membership registration if you become a member of the Website; to monitor your requests and complaints and resolve any disputes or issues that may arise in the future; to identify and prevent problems or errors related to the use of our Website; to review and audit our business activities; to fulfil our legal obligations arising from applicable legislation, particularly consumer protection legislation, electronic commerce legislation and commercial electronic communications legislation; to fulfil our legal obligations where authorised institutions or organisations request information from our Company or where we are required to make notifications to such institutions; to retain your personal data for the applicable statutory limitation periods; where you have provided your explicit consent, to send you emails containing promotional, advertising and campaign-related content; and to communicate with you through surveys and similar methods for determining preferences, requests and complaints in order to ensure customer satisfaction.

During your visit to and use of our Website, your personal data, including information about the browser you use, your IP address, internet connection, Website usage and similar categories of information obtained through small text files (“Cookies”) transmitted to your hard drive by the web server, are processed for the purposes of enabling you to access and use the features of our Website, transferring information between pages on the Website and eliminating the need to re-enter information.
Where you have provided your consent, such data may also be processed to improve the performance of our Website by collecting information about how you use it, to remember your preferences and thereby provide you with greater convenience, and to customise our Website and advertisements according to your interests and preferences.
For more detailed information, please review our Cookie Privacy Notice.

  1. Recipients and Purposes of Personal Data Transfers by the Company

Your personal data may be transferred to the Company’s business partners, third-party service providers from whom the Company receives services, and authorised public institutions and organisations for the purposes set out in Article 2 above.

  1. Method and Legal Basis for Collecting Personal Data

Your personal data, which are collected through electronic channels such as the Website, call centre and email by fully automated or partially automated means, or through physical means such as post, are processed on the following legal grounds: where processing is expressly provided for by law, including our legal obligations as a service provider in electronic commerce; where processing is directly related to the establishment or performance of a distance sales agreement and is necessary for processing the personal data of customers who are parties to such agreement; where processing is necessary for the fulfilment of our legal obligations; where processing is necessary for the legitimate interests of our Company, provided that such processing does not harm your fundamental rights and freedoms; and, where applicable, on the basis of your explicit consent.

  1. Your Rights Regarding Your Personal Data Under the Law

(a) To learn whether your personal data are being processed,
(b) To request information if your personal data have been processed,
(c) To learn the purpose of processing your personal data and whether they are being used in accordance with that purpose,
(ç) To know the third parties to whom your personal data have been transferred, whether within Türkiye or abroad,
(d) To request the correction of your personal data if they have been processed incompletely or inaccurately,
(e) To request the deletion or destruction of your personal data where the reasons requiring their processing no longer exist,
(f) To request that the actions carried out pursuant to paragraphs (d) and (e) be notified to third parties to whom your personal data have been transferred,
(g) To object to the occurrence of a result against you arising from the analysis of your processed personal data exclusively through automated systems,
(ğ) To request compensation for damages incurred as a result of the unlawful processing of your personal data.

You may exercise these rights by submitting your request to the Company in writing; via registered electronic mail (KEP) (KEP address: em-suntekstil@hs01.kep.tr); using a secure electronic signature or mobile signature; by using an email address that you have previously provided to the Company and that is registered in the Company’s systems (in this context, you may contact the Company via bilgi@emsuncocukdünyasi.com); or through software or an application specifically developed for submitting such requests.

We respectfully submit the above for your information.

Em-Sun Tekstil ve İnşaat Sanayi Ticaret Limited Şirketi